Please read the following important terms and conditions before you buy anything on our website and check that they contain everything you want and nothing that you are not willing to agree to.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to 14 days after receiving your products, in most cases, you can change your mind and get a full refund. This is also known as the ‘cooling off period’. However, given that some of the products we sell are made to order, when you order these products, you are not entitled to a refund because you change your mind. However, the Consumer Rights Act 2015 says all products must be as described, fit for purpose and of satisfactory quality and so nothing in these terms affects statutory rights applicable to you and our products. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 0808 223 1133.
The information in this summary box summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully.
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy and Cookies Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
If these Terms are ended it will not affect our right to receive any money which you owe to us under this contract.
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any indirect or consequential losses, losses that were not foreseeable to you and us when the contract was formed losses that were not caused by any breach on our part business losses, or losses to non-consumers.
No one other than a party to these Terms has any right to enforce any term of these Terms.
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